Returns & Exchanges
At Food Bazaar, we prioritize the freshness of your groceries and offer a hassle-free return policy for any items that do not meet our quality standards. If you are unsatisfied with your purchase, please initiate a return within 24 hours for perishables or 7 days for non-perishable goods.
Verify Eligibility
Ensure the item is in its original packaging and check that perishable items are within the 24-hour reporting window.
Contact Support
Email our customer service team or use the in-app chat to submit a photo of the product and your digital receipt.
Schedule a Pickup
Once approved, we will coordinate a convenient time for our courier to collect the items from your delivery address.
Receive Refund
After the items are inspected at our warehouse, a refund will be processed to your original payment method or issued as store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing